Blog

Guides to buying and activating game keys.

Step-by-step activation instructions for each platform we sell for, and plain explanations of how ordering, delivery and payment work here. Looking for a quick answer? Try the help centre.

Activation guides

Step-by-step instructions for redeeming a code on each platform we sell for.

4 min read

How to activate a Steam key

Redeem a Steam key in the desktop app or in a browser, find the game in your library afterwards, and understand the errors Steam can show.

Read article

3 min read

How to redeem an Xbox or Microsoft Store code

Redeem a 25-character Xbox or Microsoft Store code on a console, on a Windows PC or on the web, and avoid the account mix-ups that cause most problems.

Read article

3 min read

How to redeem a PlayStation Store code

Redeem a PlayStation Store code on a PS5, a PS4 or in a web browser, and check your account's country before you buy.

Read article

2 min read

How to redeem a Nintendo Switch download code

Enter a 16-character Nintendo eShop code on your console, pick the right user, and understand why the Nintendo Account's country matters.

Read article

2 min read

How to redeem a code on the Epic Games Store

Redeem an Epic Games Store code in the launcher or on the website, and tell an Epic key apart from a Steam key before you buy.

Read article

3 min read

Activating keys on GOG, Ubisoft Connect, EA app, Battle.net and Rockstar

Where to enter a code in each of the major publisher launchers, and why a game bought on Steam sometimes asks for a second account.

Read article

Buying guides

Choosing the right platform, edition and region before you buy.

2 min read

A checklist before you buy a game key

Eight things to check before paying for a game key, in the order you will come across them, so the code works first time.

Read article

3 min read

Region-specific activation, explained

Why some game keys only activate in certain countries, how our product pages show it, and how to find keys that activate anywhere.

Read article

3 min read

Steam, Epic or console: choosing the right platform for a key

A game key only works on one platform. Here is how to decide which listing to buy when the same game is sold for several.

Read article

3 min read

Editions, DLC and season passes: what you are actually buying

Standard, Deluxe, Gold, Ultimate, Game of the Year. How editions differ, why DLC needs the base game, and how to avoid buying something twice.

Read article

3 min read

Finding a game in our catalogue: search, filters and sorting

How search ranks results, what each filter on the game keys page does, and a few shortcuts for narrowing a large catalogue quickly.

Read article

2 min read

Buying a game key for someone else

What to find out before buying a key as a present, how to pass the code on safely, and why the recipient's country matters more than yours.

Read article

Orders & delivery

What happens between paying and receiving your code, and what to do if something goes wrong.

3 min read

What happens after you pay

From payment confirmation to the code on your screen: each step of a Faralaforge order, where to find your code, and what happens if something cannot be delivered.

Read article

3 min read

How we confirm prices and availability before you pay

Why a price can change between a product card and checkout, the three points at which we check with our supplier, and what we do when something has changed.

Read article

2 min read

Buying more than one copy of a game

How quantities work for game keys, the limits on a single order and why they exist, and how multiple codes are delivered.

Read article

3 min read

What to do if a key does not activate

The common reasons a platform rejects a code, what to check yourself, and exactly what to send our support team so we can resolve it quickly.

Read article

Payments & your account

Currencies, checkout details, points and keeping your account secure.

2 min read

How points work

Add points to your Faralaforge account once and use them to pay for orders without entering card details each time. Here is how adding, spending and refunds work.

Read article

2 min read

Paying in your currency: how prices are converted

Our catalogue is priced in US dollars. Here is how prices are converted when you choose another currency, which exchange rate we use, and what your bank may add.

Read article

3 min read

Why checkout asks for your billing details, and how your card is protected

Why we ask for a billing address before the payment page, what we keep and what we pass on, and how card details are handled on a hosted payment page.

Read article

3 min read

Keeping your codes and your account safe

An unredeemed code works for whoever enters it first. Practical steps for protecting your codes, your Faralaforge account and yourself from common scams.

Read article